: OverDesign.biz> Help, 19 Nov 2008

Help

This website is designed to accomplish the widest usability and accessibility standards –through a comprehensive information architecture analysis–, to provide you an optimal experience.

However, if you find some difficulty navigating the website, reading its pages or finding the information or services you search for, this section may help you to solve these questions:

Navigation system
Accessibility services
Finding what you need

In any case, we encourage you to provide us feedback of inconveniences and to suggest the ways you think we can improve our website.

Navigating our website

The architecture of this website comprises the structure of the information and also the components for searching and browsing that information.

Effective navigation and searching are dependent on this architecture, planned with user input, and tested to ensure that the audiences quickly and easily finds the content they are looking for.

Navigation system

Basic page structure

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Global and user navigation bars

Left main navigation bar

Right 'fast track' navigation bar

Search engine

Hypertext links

Bottom information bar

Accessibility services

Accessible design principles, when applied, often result in a significant increase in the usability of interfaces to all users. The need for information and services to be accessible to persons with disabilities is always important for us, beyond the legal and moral arguments for promoting social inclusion by taking advantage of enabling our website to be accessible to the widest possible audience.

Our websites conform level Double-A, including all Priority 1 and Priority 2 checkpoints defined in the W3C Web Content Accessibility Guidelines 1.0 that explain how to make web content accessible to people with disabilities. Some of the principles applied in our sites are:

• Images & animations use the alt attribute to describe their function.
• Client-side map and text are used for hotspots.
• Captioning and transcripts of audio, and descriptions of video are provided sitewide.
• Texts, and specially hypertext links, make sense when read in different contexts.
• Pages use headings, lists, and consistent structure, and layouts and styles are widely used where possible.
• We provide alternative contents in cases where active features such as scripts and plug-ins are inaccessible or unsupported.
• Our pages are not framed.
• Tables are summarized and made line-by-line reading sensible.

Finding what you need

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